Privacy Policy

 

Last Updated: July 2026

At Observatory Shopping Centre (“Observatory”, “we”, “our” or “us”), we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it and the choices you have regarding your personal data when using our website.

Who We Are

Observatory Shopping Centre is owned by Berkeley Homes and managed on its behalf.

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

Observatory Shopping Centre
25 Wellington Street
Slough
SL1 1DB

Email: info@observatoryshopping.co.uk

Information We Collect

Depending on how you use our website, we may collect:

  • Your name
  • Email address
  • Telephone number
  • Information you provide through contact forms
  • Information submitted when entering competitions or signing up for newsletters
  • Technical information such as your IP address, browser type, device information and pages visited

How We Use Your Information

We use your information to:

  • Respond to your enquiries
  • Provide information you have requested
  • Manage competitions and promotions
  • Improve our website and visitor experience
  • Send marketing communications where you have chosen to receive them
  • Meet our legal and regulatory obligations

We will only process your personal information where we have a lawful basis to do so under UK data protection legislation.

Marketing

If you choose to receive marketing communications from us, you may unsubscribe at any time by following the link in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website or deliver our services. These organisations are required to keep your information secure and only use it for the purposes we specify.

We may also disclose information where required by law.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.

How Long We Keep Information

We only retain personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Your Rights

Under UK data protection law you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information where appropriate
  • Restrict or object to certain processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Third-Party Websites

Our website may contain links to external websites operated by retailers or third parties. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.